PTCL Customer Care Number

Broadband customers face some kind of problem or have a query to be answered in which case you require a customer care number for the service provider. Like all other service providers and companies PTCL also have a customer care centre so that their customers queries can be answered. Below is a list of the relavent PTCL customer care numbers.

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New service requirement or purchase assistance - 0800 8 0800
Update Directory Inquiry - 0800 0 1217
Billing Information - 1200
Inquiry or directory service - 1217
Complaint registration or help on any fault - 1218
Assistance on all services - 1236
CLI, Voice Message Service activations & Code barring - 111 465 465
PTCL Calling Card - 0800 8 0808

Registered Office

Corporate Headquarters,
Block-E, G-8/4,
Islamabad-44000, Pakistan

Corporate Customer Centers

PTCL F-8 Exchange
Nazim-Ud-Din Road
F-8/1, Islamabad
ph: 111 20 20 20

Ground Floor, EVP Office,
Hatim Alvi Road, Clifton, Karachi.
Ph: 111 20 20 20

26A Civic Centre
Barkat Market, Garden Town, Lahore.
Ph: 111 20 20 20​

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What the hell is mean by PP DOWN and LINK DOWN, I am constantly getting interrupted while it is disconnecting and again connecting itself.IT disconnected 3 times while writing this.